I would like to apply for DSA. Can VCAD assist me with this?
Yes, you can contact the Wellbeing Department at health.wellbeing@vcad.co.uk
I have a mental health problem, what do I need to do.
I have a disability. What support is available ?
When is my induction and when will my course start?
Do I need to attend my induction?
Can I attend timetabled sessions before I am fully enrolled?
Do I need to attend all my timetabled lectures?
I am not on the attendance list!
I cannot see my online class in the calendar.
Who should I report my absence to?
Where can I find my login details for my student accounts (E.g. Moodle/Microsoft Office 365)?
I cannot login to the Moodle.
How can I reset my password for Moodle?
How can I reset my Microsoft Office 365 password?
When will my attendance/registration be confirmed with the Student Loans Company (SLC):
How can I get a council tax exemption letter?
How do I apply for a public transport discount. E.g., train?
Where do I find my academic term dates?
When will I receive my student ID card?
Why can't I join online class?
Why cannot I receive the Teams Link on my email?
Why cannot I see the chat option in Teams?
How do I know that I am fully registered?
I need to reset my password for VCAD account, who should I contact?
My number has changed who should I inform?
Lost/Found/Damaged item.
Who do I contact if my personal contact details have changed (i.e., phone number?)
How can I report or collect a lost/ found/ damaged item?