Student Forms

Complaints Form

This form is for complaints only. A complaint is when you are unhappy with a service, process, or behaviour. You may use this form if:

1. You are an applicant or a student.
2. You completed Stage 1 (informal resolution) and are dissatisfied with the outcome; or your concern cannot be dealt informally.

If your submission completes successfully, your case will now be reviewed. You will receive an acknowledgement within 10 working days."

Appeals Form

You may use this form if:

1. You completed Stage 1 of appeals and are dissatisfied with the outcome.
2. It is within 5 working days of receiving your Stage 1 outcome.

If your submission ends unexpectedly, it may be because Stage 1 (Informal Resolution) has not been completed. Please ensure that you have attempted Stage 1 before submitting a Stage 2 formal appeal. If your submission completes successfully, your case will now be reviewed. You will receive a written response within 15 working days.

Extenuating Circumstances Form

Victoria College of Arts and Design recognises that unexpected circumstances can sometimes affect a student's academic performance. If you have experienced exceptional circumstances beyond your control that have impacted your assessment or studies, you may submit an Extenuating Circumstances claim. If your claim is Approved, appropriate academic adjustments may be applied in accordance with the College's Extenuating Circumstances Policy and Procedure.

Withdrawal Request Form

If you have decided to withdraw from your course, you can submit a Withdrawal request using the form below. Before making this decision, we encourage you to speak with the College's Student Support and Finance teams to understand the academic, financial and visa implications (where applicable). Once your withdrawal request has been approved and processed, it will normally be treated as final and cannot be reversed.

Study Break Request Form

If you need to take a temporary break from your studies due to personal, medical or other exceptional circumstances, you can submit a Study Break request using the form below. Before submitting your request, we encourage you to discuss your options with the College's Student Support team to ensure you understand the academic, financial and visa implications (where applicable). Requests will be considered in accordance with the College's Student Withdrawal and Interruption Policy.

Report a Concern

VCAD staff have a collective responsibility to Safeguard our students. Safeguarding applies to anyone under the age of 18 and any adult who could be at risk of abuse or neglect due to care or support needs. Any person could become an adult at risk, so it is important that all staff, including lecturers, are familiar with how their role interacts with students, what they need to be vigilant of, and how to respond to any concern.

Prevent is a statutory duty that aims to safeguard individuals from radicalisation and extremist ideologies and to prevent them from engaging in terrorist activities.