Student Support Services
At Victoria College of Arts and Design (VCAD), we are dedicated to supporting our students throughout their academic journey. We believe that exceptional service is key to creating a positive and supportive environment.
Student Information and Support
We are your one-stop service for all student-related matters. As the first point of contact for student queries, we ensure you have the best experience at university. Our services include issuing student status letters, Student ID cards, and more. We also facilitate student involvement in college activities such as events, societies, clubs, the ambassadors and student representation programmes.
For more information please contact:
- London Borough
- Canary Wharf
- Manchester
Engagement
We support students' academic success by monitoring attendance, tracking submission deadlines and promoting engagement. We offer personalised support to help students stay on track and reach their full potential.
We reach out to students who miss classes to understand their situation and offer support. We provide advice on alternatives if attendance is not possible.
We remind students of upcoming deadlines via email and phone, providing additional information and support where needed. Our assignment clinics offer further guidance close to submission dates.
We organise workshops on study techniques, digital literacy, IT skills and organisational skills.
We conduct regular care check-ins through calls to ensure students receive consistent support.
We offer personalised support to help students manage their workload and find resources.
Our team is here to help with any challenges.
For more information please contact:
- London Borough
- Canary Wharf
- Manchester
Academic Skills, Mentoring and Library Resources
We strive to help our students become independent, successful learners in higher education, equipping them with skills that are transferable to both academic and professional settings.
Workshops
We offer additional workshops for students seeking help with Academic Skills and Academic English. These workshops are available both on campus and online, in small group sizes.
Academic Mentoring Services
1. Setting up a mentoring plan with goals and targets.
2. Directing students to resources and workshops for one-to-one support.
3. Guiding students through strategies for proofreading assessments.
4. Providing mentoring apps for learning support.
For more information, please contact: academic.skills@vcad.co.uk
