Your Success is Our Priority
At Victoria College of Arts and Design (VCAD), we are dedicated to supporting our students throughout their academic journey. We believe that exceptional service is key to creating a positive and supportive environment.
Student Information and Support
We are your one-stop service for all student-related matters. As the first point of contact for student queries, we ensure you have the best experience at university. Our services include issuing student status letters, Student ID cards, and more.
We also facilitate student involvement in college activities such as events, societies, clubs, the ambassadors and student representation programmes.
Get in Touch with Your Campus
Contact your local campus team for support and information
London Borough
Information:
information.borough@vcad.co.ukEngagement:
engagement.borough@vcad.co.ukCanary Wharf
Information:
information.hx@vcad.co.ukEngagement:
engagement.hx@vcad.co.ukManchester
Information:
information.manchester@vcad.co.ukEngagement:
engagement.manchester@vcad.co.ukStudent Engagement & Support
We support students' academic success by monitoring attendance, tracking submission deadlines and promoting engagement. We offer personalised support to help students stay on track and reach their full potential.
Attendance Support
We reach out to students who miss classes to understand their situation and offer support. We provide advice on alternatives if attendance is not possible.
Submission Support
We remind students of upcoming deadlines via email and phone, providing additional information and support where needed. Our assignment clinics offer further guidance close to submission dates.
Workshops & Skill Development
We organise workshops on study techniques, digital literacy, IT skills and organisational skills.
Regular Care Check-ins
We conduct regular care check-ins through calls to ensure students receive consistent support.
Personalised Support
We offer personalised support to help students manage their workload and find resources.
Academic Skills, Mentoring & Library Resources
We strive to help our students become independent, successful learners in higher education, equipping them with skills that are transferable to both academic and professional settings.
Workshops
We offer additional workshops for students seeking help with Academic Skills and Academic English. These workshops are available both on campus and online, in small group sizes.
Academic Mentoring Services
- • Setting up a mentoring plan with goals and targets
- • Directing students to resources and workshops for one-to-one support
- • Guiding students through strategies for proofreading assessments
- • Providing mentoring apps for learning support
Need Support? We're Here to Help
Our team is dedicated to ensuring your success. Don't hesitate to reach out whenever you need assistance with your academic journey.